Effective from: 31 May 2026

ARTICLE I – GENERAL PROVISIONS

1.1 These Terms and Conditions govern the rights and obligations of the contracting parties arising from purchase agreements concluded through the online store operated at www.gangstagroup.com.

1.2 Seller:
Mikulasek B.V. s.r.o.
Fučíkova 15A, 903 01 Senec, Slovak Republic
Company ID: 35974681
VAT ID: SK2022119440
Registered in the Commercial Register of the Municipal Court Bratislava III, Section Sro, Insert No. 39081/B
Phone: +421 911 776 199
E-mail: info@gangstagroup.com
Website: www.gangstagroup.com
IBAN: SK4511000000002621856732
(hereinafter referred to as the “Seller”)

1.3 The Buyer is a natural person or legal entity who has submitted an order through the online store.

1.4 A Consumer is a natural person who, when concluding and performing a consumer contract, does not act within the scope of their business activity or profession.

1.5 Legal relations not regulated by these Terms and Conditions shall be governed by the laws of the Slovak Republic, in particular Act No. 108/2024 Coll. on Consumer Protection, the Civil Code and related legislation.

ARTICLE II – CUSTOMER ACCOUNT

2.1 The Buyer may make purchases:
a) without registration,
b) through a customer account.

2.2 The Buyer is obliged to provide truthful, current and complete information during registration.

2.3 The Buyer is obliged to protect login credentials against misuse by third parties.

2.4 The Seller shall not be liable for damages caused by unauthorized use of a customer account.

2.5 The Seller reserves the right to cancel a customer account, especially in the event of:
a) breach of these Terms and Conditions,
b) misuse of the customer account,
c) long-term inactivity.

ARTICLE III – ORDER AND CONCLUSION OF THE PURCHASE AGREEMENT

3.1 The display of goods in the online store constitutes an invitation to submit an offer to conclude a purchase agreement.

3.2 An order is created by submitting the order form by the Buyer.

3.3 Before submitting the order, the Buyer has the opportunity to check and correct all entered data.

3.4 The purchase agreement is concluded upon confirmation of the order by the Seller.

3.5 The Seller reserves the right to reject an order, especially in the event of:
a) an obvious pricing error,
b) unavailability of goods,
c) suspicion of abuse of the ordering system,
d) false information provided by the Buyer.

3.6 Order confirmation shall be sent electronically to the e-mail address specified in the order.

ARTICLE IV – PRICES AND PAYMENT TERMS

4.1 All prices displayed in the online store are final and include VAT.

4.2 The Seller reserves the right to change prices. Price changes do not affect already confirmed orders.

4.3 The Buyer may pay for goods and delivery costs using:
a) online card payment via CardPay Tatra banka,
b) PayPal,
c) Apple Pay,
d) Google Pay,
e) bank transfer,
f) cash on delivery (if available in the relevant country).

4.4 Payment is deemed made on the day funds are credited to the Seller’s account.

4.5 The Seller reserves the right to require advance payment.

4.6 Gift vouchers may be redeemed in accordance with the conditions specified for the respective voucher.

ARTICLE V – TRANSPORT AND DELIVERY OF GOODS

5.1 The Seller delivers ordered goods through contractual carriers, especially Packeta, DPD and SPS.

5.2 Personal collection is available at:
Mikulasek B.V. s.r.o., Fučíkova 15A, 903 01 Senec, Slovak Republic.

5.3 The Seller delivers goods to European Union countries according to the current offer on the website.

5.4 The estimated delivery period is specified for individual products or during checkout.

5.5 The Seller shall not be liable for delays caused by force majeure, carrier circumstances, incorrect address details or failure of the Buyer to accept delivery.

5.6 The Buyer is obliged to inspect the shipment upon receipt.

5.7 Ownership of the goods passes to the Buyer upon full payment of the purchase price and receipt of the goods.

ARTICLE VI – WITHDRAWAL FROM THE CONTRACT

6.1 The Consumer has the right to withdraw from the contract without giving any reason within 14 days from receipt of the goods.

6.2 The withdrawal period is deemed observed if the notice is sent no later than the last day of the period.

6.3 Withdrawal may be communicated in writing, by e-mail to info@gangstagroup.com, or via a withdrawal form.

6.4 The Consumer must return the goods no later than 14 days after withdrawal.

6.5 Return shipping costs are borne by the Consumer.

6.6 The Consumer is liable for any reduction in value resulting from handling beyond what is necessary to determine the characteristics and functionality of the goods.

6.7 The Seller shall refund all payments within 14 days of receiving the withdrawal notice and may withhold reimbursement until the returned goods are received or proof of dispatch is provided.

6.8 Refunds shall be made using the same payment method unless otherwise agreed.

6.9 The Consumer may not withdraw from the contract in cases defined by law, especially for sealed goods unsuitable for return due to health protection or hygiene reasons if unsealed after delivery.

6.10 For swimwear, underwear and similar hygienic goods, the Seller reserves the right to refuse withdrawal if the hygienic seal has been broken or the goods have been used.

ARTICLE VII – LIABILITY FOR DEFECTS AND COMPLAINTS

7.1 The Seller is liable for defects existing upon receipt and defects arising during the statutory liability period.

7.2 Complaints may be submitted by post or e-mail.

7.3 The complaint should contain the order number, description of the defect and requested method of settlement.

7.4 The Seller shall immediately issue confirmation of receipt of the complaint.

7.5 Complaints shall be handled within the statutory period.

7.6 Natural wear and tear, improper use, mechanical damage and improper maintenance are not considered defects.

7.7 For footwear, sole wear, insole wear, normal material changes caused by regular use and damage resulting from improper use are not considered manufacturing defects.

7.8 The Buyer has rights arising from liability for defects in accordance with Slovak legislation.

7.9 The Seller may request photographs before the goods are returned for preliminary assessment.

ARTICLE VIII – GIFT VOUCHERS

8.1 The Seller may offer electronic or physical gift vouchers.

8.2 Gift vouchers may only be redeemed for purchases at www.gangstagroup.com.

8.3 The validity period is indicated on the voucher or at purchase.

8.4 After expiry, the voucher becomes void without compensation.

8.5 Gift vouchers cannot be exchanged for cash.

8.6 If the order value exceeds the voucher value, the Buyer shall pay the difference.

8.7 If the order value is lower than the voucher value, the unused balance is not refunded unless stated otherwise.

ARTICLE IX – NEWSLETTER AND MARKETING COMMUNICATION

9.1 The Buyer may consent to receiving marketing information, newsletters, promotional offers and commercial communications.

9.2 Consent is voluntary and may be withdrawn at any time through the unsubscribe link or by contacting the Seller.

9.3 The Seller may send information about new collections, promotions, competitions, special offers and products similar to those previously purchased.

9.4 Personal data processing for marketing purposes is governed by the Privacy Policy.

ARTICLE X – ALTERNATIVE DISPUTE RESOLUTION

10.1 Consumers may contact the Seller for redress if dissatisfied with complaint handling or if they believe their rights have been violated.

10.2 If the Seller rejects the request or fails to respond within 30 days, the Consumer may initiate alternative dispute resolution.

10.3 Competent ADR entity:
Slovak Trade Inspection Authority (SOI), P.O. BOX 29, 827 99 Bratislava 27, Slovakia.

10.4 Consumers may also use the EU ODR platform:
https://ec.europa.eu/consumers/odr

ARTICLE XI – INTELLECTUAL PROPERTY PROTECTION

All photographs, graphics, logos, texts, product descriptions and other content are protected by intellectual property rights and may not be copied, distributed, modified or otherwise commercially used without prior written consent.

ARTICLE XII – FINAL PROVISIONS

These Terms and Conditions form an integral part of every purchase agreement concluded through the online store. The Seller reserves the right to amend these Terms and Conditions. Slovak and EU law shall apply. If any provision is invalid, the remaining provisions remain effective.

APPENDIX – INFORMATION ON THE RIGHT OF WITHDRAWAL

Consumers have the right to withdraw within 14 days. All payments including standard delivery costs shall be refunded. Returned goods must be sent to the Seller within 14 days. The Consumer bears return shipping costs.

COOKIE POLICY

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ALTERNATIVE DISPUTE RESOLUTION NOTICE

Alternative dispute resolution is available exclusively to consumers and concerns disputes arising from consumer contracts.