Before placing your order with us, please be advised that international returns are both expensive and time-consuming. We will accept returns from customers for up to 14 days from the date that your merchandise is delivered. Return items must be sent back new and unworn, with store tags attached. Sorry, but we cannot take back personal items such as underwear, swimwear, make-up and body jewelry. You are responsible for paying the postage and insurance on any return package mailed back to GangstaGroup.com
To send an item back to us, please enclose the GangstaGroup.com invoice that arrived with your package. You may use any shipper you like, but we recommend purchasing tracking and insurance as GangstaGroup.com cannot be responsible for lost return shipments. Please ship your return to the following address:
903 01 Senec
Once we receive your return package, please allow 2-3 weeks for processing. We will send you an email notification when your refund has been processed. Your refund will be issued according to the payment method you selected for the original order. Shipping fees are non-refundable.
GangstaGroup.com can refund you only for the merchandise returned. We cannot refund your tax, duty, and Customs fees that were paid at the time of delivery. To obtain a refund of these fees, please refer to the page with your country’s specific information for contacting your local Customs office.
Return form you can download HERE